Privacy Policy

Last updated: January 2024

1. Introduction

HNC Labs ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI Voice Agent platform and services.

2. Information We Collect

We collect information that you provide directly to us, including:

• Account information (name, email, company)
• Voice call recordings and transcripts
• Usage data and analytics
• Integration configurations

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain our services
• Process and analyze voice calls
• Improve our AI models and platform
• Communicate with you about our services
• Ensure security and prevent fraud

4. Data Security

We implement appropriate technical and organizational measures to protect your data, including encryption in transit and at rest, access controls, and regular security audits.

5. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@hnclabs.com.