Terms of Service
Last updated: January 2024
1. Acceptance of Terms
By accessing or using HNC Labs' services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
2. Description of Service
HNC Labs provides an AI-powered voice agent platform that enables businesses to automate phone-based customer interactions. Our services include call handling, lead qualification, appointment scheduling, and analytics.
3. Account Registration
To use our services, you must create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
4. Payment and Billing
Certain features of our service require payment. You agree to pay all fees associated with your selected plan. Fees are non-refundable except as required by law or as explicitly stated in our refund policy.
5. Limitation of Liability
HNC Labs shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use our services.
6. Contact Information
For questions about these Terms, please contact us at legal@hnclabs.com.